CHOICINE Co., Ltd. values the privacy of users who visit and use NOMOREFROG and its related websites. We are committed to protecting personal information in accordance with applicable laws and regulations.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when users access our website, contact us, participate in events, submit works to film festivals, purchase tickets, or use other related services.

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1. Personal Information We Collect

The company may collect the following types of personal information for the purpose of providing services.

When users make inquiries or request consultations, we may collect names, email addresses, phone numbers, company names or affiliations, inquiry details, and information included in attached files.

For film festival submissions and judging processes, we may collect submitter names, email addresses, contact information, country or region, work titles, director names, producer names, credit information, work links, screener links, passwords, submission categories, and submission or payment-related information.

For events, meetups, screenings, workshops, or ticket reservations, we may collect applicant names, email addresses, phone numbers, payment information, attendee information, and participation history.

When users use the website, certain information may be collected automatically, including IP addresses, cookies, access logs, browser and device information, visit dates and times, and service usage records.

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2. Purpose of Use

The company may use collected personal information for the following purposes:

Responding to inquiries and consultations, processing film festival submissions, conducting judging procedures, announcing results, contacting award recipients, operating events and meetups, confirming ticket reservations, processing payments and refunds, sending notices, announcing schedule changes, improving services, analyzing usage statistics, preventing fraudulent use, responding to disputes, and fulfilling legal obligations.

The company does not use personal information for purposes unrelated to the original purpose of collection. If the purpose of use changes, we will provide notice or obtain consent where required.

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3. Retention and Use Period

The company retains personal information only for as long as necessary to fulfill the purpose for which it was collected. Once the purpose has been fulfilled, the relevant personal information will be deleted without delay.

Inquiry and consultation records may be retained for up to three years after the inquiry has been resolved.

Film festival submission and judging records may be retained for up to five years after the relevant festival has ended.

Event and ticket registration records may be retained for up to three years after the relevant event has ended.

Payment and refund records may be retained for the period required by applicable laws and regulations.

Information necessary for dispute resolution or legal compliance may be retained until the relevant matter is resolved.

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4. Disclosure to Third Parties

The company does not provide users’ personal information to third parties in principle.

However, personal information may be disclosed in the following cases:

When the user has given prior consent.
When disclosure is required by law or requested by a competent authority in accordance with applicable procedures.
When disclosure is necessary within the minimum required scope for film festival judging, event operation, payment processing, or service provision.

For film festival judging, part of the submission information and submitter information may be provided to judges or operating partners. In such cases, the company provides only the minimum information necessary.

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5. Outsourcing of Personal Information Processing

The company may outsource part of its personal information processing work to external service providers for the smooth operation of its services.

Such outsourced services may include website hosting and operation, email delivery, payment processing, ticket reservation management, event registration management, film festival submission platforms, cloud storage, customer inquiry management, and other related services.

The company takes appropriate measures to ensure that outsourced service providers handle personal information safely and only within the necessary scope.

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6. Use of Cookies

The company may use cookies to improve website convenience, analyze traffic, enhance services, and measure marketing performance.

Cookies are small data files stored on a user’s browser. Users may refuse or delete cookies through their browser settings. However, disabling cookies may limit the use of certain website features.

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7. User Rights

Users may request access to, correction of, deletion of, suspension of processing of, or withdrawal of consent regarding their personal information at any time.

Such requests may be submitted through the company’s email address. The company will respond without delay in accordance with applicable laws and regulations.

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8. Destruction of Personal Information

When the retention period has expired or the purpose of processing has been fulfilled, the company securely destroys the relevant personal information.

Personal information stored in electronic file format will be deleted in a way that prevents recovery. Personal information recorded on paper documents will be destroyed by shredding, incineration, or other secure methods.

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9. Protection of Personal Information

The company takes necessary measures to protect personal information from unauthorized access, leakage, alteration, loss, or damage.

These measures may include limiting access rights, minimizing the number of personnel handling personal information, managing passwords and access controls, using security services, safely storing files containing personal information, and limiting external sharing to the minimum necessary scope.

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10. Personal Information of Children

The company does not knowingly collect personal information from children under the age of 14 without the consent of a legal guardian.

If a child under the age of 14 participates in a film festival, event, meetup, or related program, consent from a legal guardian may be required.

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11. International Transfer of Personal Information

The company may use global services for website operation, email, cloud storage, payment processing, and film festival submission platforms. In this process, personal information may be processed or stored on servers located outside Korea.

When international transfer of personal information occurs, the company takes necessary measures in accordance with applicable laws and makes reasonable efforts to ensure that personal information is handled securely.

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12. Privacy Officer

The company has designated the following privacy officer to handle inquiries, complaints, and requests related to personal information.

Privacy Officer
Name: Minchul Choi
Affiliation: CHOICINE Co., Ltd. / NOMOREFROG
Email: choi@choicine.com
Phone: 02-511-1987

For any inquiries regarding personal information, please contact us using the information above. We will review your request and respond accordingly.

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13. Remedies for Privacy Infringement

Users may contact the relevant public institutions for consultation or dispute resolution regarding privacy infringement.

Relevant institutions may include the Personal Information Infringement Report Center, the Personal Information Dispute Mediation Committee, the Cyber Investigation Bureau of the Korean National Police Agency, and the Cybercrime Investigation Division of the Supreme Prosecutors’ Office.

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14. Changes to This Privacy Policy

This Privacy Policy may be amended due to changes in applicable laws, company policies, or service details.

Any changes will be announced through the website.

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Effective Date: [June 01, 2026]